The response time is already outrageous. My mother passed away in January from cancer (thank goodness her pain and suffering has ended because I’m certain it would be far worse with the new regime 🤬) I called to make an appt with the local office so my Dad can claim the death benefit and receive her benefit amount (since it is greater).…
The response time is already outrageous. My mother passed away in January from cancer (thank goodness her pain and suffering has ended because I’m certain it would be far worse with the new regime 🤬) I called to make an appt with the local office so my Dad can claim the death benefit and receive her benefit amount (since it is greater). After waiting on hold over an hour, I was told an appointment date and time would be MAILED and if we can’t make the appt we would need to start all over again. As of today, 3 weeks later, crickets!!!
The response time is already outrageous. My mother passed away in January from cancer (thank goodness her pain and suffering has ended because I’m certain it would be far worse with the new regime 🤬) I called to make an appt with the local office so my Dad can claim the death benefit and receive her benefit amount (since it is greater). After waiting on hold over an hour, I was told an appointment date and time would be MAILED and if we can’t make the appt we would need to start all over again. As of today, 3 weeks later, crickets!!!
So sorry for your loss and all you’re going through. Once I had my appointment-the rep was do helpful. Best of luck!